Victoria Real Estate Board

Working with a REALTOR®

Buying or selling a home is likely one of the largest business deals you will ever make.  That's why it's important to carefully select the person who will help you get the most for your money or property -- your REALTOR® -- and to understand the different kinds of relationships you can have with a REALTOR®.

As licensed real estate professionals, REALTORS® subscribe to a high standard of service and a strict code of ethics.  REALTORS® work within a legal relationship called agency.  The agency relationship exists between you, the principal, and your agent, the company under which the individual REALTOR®, who is representing you, is licensed.  The essence of the agency relationship is that the agent has the authority to represent the principal in dealings with others.

To eliminate any confusion, particularly if you are a buyer, it is important to establish from the start the agency relationship that exists between you and the REALTOR® you select.  These relationships may include:

Seller's Agent - When a REALTOR® is a seller's agent, he or she must do their best for the seller of the property.  The REALTOR® will provide the seller with a fair assessment of the property, prepare a listing agreement, develop a marketing plan and help separate the “lookers” from “buyers.”  He or she will ensure that only serious offers are made.

Buyer's Agent - When a REALTOR® is a buyer's agent, he or she must do their best for the buyer.  A written contract establishing this relationship will explain the services to be provided and spell out if any special fees will be paid.  It will also specify what obligations a buyer may have, such as working with the REALTOR® for a specified period of time.

No Agency - You may also choose to use the services of a REALTOR® without having any kind of agency relationship.  This might occur, for example, when the seller's agent is showing you a property.  The REALTOR® you choose to work with in this situation has a legal and ethical duty to provide you with accurate and honest answers to your questions and can assist you in your search for a home.  A REALTOR® who is not your agent cannot, however, recommend or suggest a price, negotiate on your behalf, inform you of his or her principal's bottom line or disclose any confidential information about his or her principal.

Understanding your relationship with a REALTOR® is the first step in ensuring your real estate transaction is the best one you can make.  The REALTOR® you select should be someone who cares about your needs and has the experience to provide you with sound, effective advice and professional service.

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